Shipping Specialist

About Dematic

Dematic is at the forefront of integrated logistics and material handling industry. We design, build and deliver innovative cutting-edge automation solutions that power the supply chains of some of the most innovative companies worldwide.

Headquartered in Atlanta, Dematic is a member of KION Group, one of the world’s leading suppliers of industrial trucks and supply chain solutions. We are a global leader with 11,000 employees worldwide and a growing presence in Asia, Middle East and Africa. We offer a collaborative and supportive work environment where you can learn from industry experts within a close-knit team.

Why Join Us?

Advance your career in a field that shapes the future of warehouse automation!

Be part of our Procurement team as a Shipping Specialist — a key role coordinating inbound, outbound, offshore and local shipments to ensure timely, cost-effective deliveries aligned with project schedules. You will oversee shipment planning, documentation and tracking, collaborate with internal teams and logistics partners. You proactively resolve capacity constraints, lead‑time challenges and turn shipping insights into clearer demand forecasts, accurate planning and reliable supply continuity.

Learn More Here:

What you will do:

Handling daily shipping operations, including inbound/outbound/offshore shipments and local deliveries

Setting up project shipping and delivery plans by liaising with project managers, purchasing team with understanding of project schedules

Arranging shipping/deliveries to meet project schedules

Arranging freight bidding to ensure competitiveness by working with purchasing team

Working with suppliers to ensure goods are ready for pick-up as scheduled and getting the necessary information for bookings with forwarders

Tracking all the shipments, deliveries, and updating shipping schedules in system

Preparing the necessary shipping documents to ensure timely customs clearance

Ensure correct quotes and billings from forwarders/couriers by cross-checking invoices

Evaluating forwarders regularly by monitoring their performance and reviewing their quotation

Working closely with Site Managers to ensure cargos are delivered to site as scheduled

Working with Finance to assist with Goods Receiving in system

Ensure filing system is updated with all the shipping documents and quotations from forwarders

Preparing shipments tracking report if required by customers or Project Managers

Replying to email enquiries from Project Managers, Site Managers, customers, suppliers and forwarders promptly

Preparing reports on global shipping situation regularly

Proactively identify and assess potential shipping risks prior to shipment arrangements, including geopolitical issues, seasonal constraints, and logistics disruptions, and continuously track shipping situations and market trends to mitigate impact

Support demand forecasting activities by providing timely and accurate shipping insights, capacity constraints, and lead‑time trends to improve planning accuracy and supply continuity.

What we are looking for:

Required Skills & Competencies

Strong knowledge of import/export regulations and customs clearance processes across multiple countries

Strong proficiency in shipping documentation (e.g., Bill of Lading, Commercial Invoice, Packing List, Certificate of Origin)

Good knowledge of Incoterms and their practical application in global shipments

Knowledge of trade compliance requirements and documentation audit standards is advantageous

Ability to handle complex or urgent shipments under tight deadlines in a fast-paced, project environment

Basic commercial awareness, including cost control and freight cost optimization

Good negotiation skills when dealing with logistics vendors (e.g., freight forwarders, shipping lines, couriers) are advantageous

Strong analytical and problem-solving skills with a data-driven approach

Data analysis and reporting skills (e.g., shipment tracking, KPI monitoring, cost analysis) are advantageous

Good time management and strong organisational skills, with attention to detail in documentation and reporting

Strong verbal and written communication skills; fluency in spoken and written

Excellent interpersonal skills with a positive, proactive, and supportive attitude

Strong team player with the ability to collaborate across functions to resolve issues

Good proficiency in written and spoken Chinese to support shipping/project activities and effectively communicate with suppliers and stakeholders in China and Taiwan.

Experience Desired:

Ability to work independently to resolve issues arising from late deliveries or customer complaints

Ability to work under pressure and effectively manage multiple priorities and deadlines

Minimum 3 – 5 years of relevant experience in project-based shipping/logistics, preferably in an international environment

Hands-on experience in managing end-to-end shipping coordination (planning, documentation, execution, and tracking)

Experience working with freight forwarders, customs brokers, and carriers to ensure timely delivery and compliance

Experience with ERP systems (e.g., SAP, SyteLine) and shipping-related modules will be advantageous

Exposure to project logistics (oversized cargo, special handling, or cross-border project shipments)