Operational / Store Steward Manager

At Shangri‑La Singapore, we are a heart‑warming family. We share something powerful – our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat everyone with honour, as kin, as family. We strive to be the preferred employer by providing great benefits, a tranquil and sincere working environment, work‑life balance, and recognition for your efforts.

Set in 15 acres of lush greenery just minutes from the vibrant Orchard Road shopping belt, Shangri‑La Singapore is a sophisticated urban retreat for business and leisure travellers. Our 792 luxurious guestrooms and suites span across three distinct wings, including family‑themed rooms supported by dedicated family‑focused amenities.

We are looking for an  Operational / Store Steward Manager  to join our team!

Job Responsibilities

Oversee daily stewarding and store operations to ensure efficient and smooth workflow

Manage the receiving, storage, issuing, and control of food, beverage, and operating supplies

Ensure accurate inventory management, stock rotation (FIFO), and proper storage practices

Conduct quality checks on incoming deliveries to ensure compliance with safety and quality standards

Implement and monitor hygiene, sanitation, and food safety standards across stewarding and storage areas

Supervise, train, schedule, and develop stewarding and store associates

Ensure proper use, handling, and maintenance of cleaning equipment and chemicals

Control operational costs through effective inventory planning and waste management

Coordinate with Culinary, F&B, Procurement, and Engineering teams for operational effectiveness

Ensure compliance with workplace safety regulations and hotel policies at all times

Job Requirements

Diploma or Certificate in Hospitality Management or a related discipline

Minimum 5 years of relevant experience in stewarding, stores, or operational management, preferably in a hotel environment

Strong knowledge of hygiene, food safety standards, and inventory control procedures

Proven leadership skills with experience managing large operational teams

Strong organisational, communication, and problem‑solving skills

Ability to work in a fast‑paced, high‑volume environment

Willingness to work flexible hours, including weekends and public holidays

Computer‑literate with knowledge of inventory or stock management systems