Supply Chain SOC– 24/7 Security Operations Centre

📍 Location: Logistics GSOC / Supply Chain Monitoring Desk

💼 Position: Supply Chain SOC Specialist

🕐 Working Environment: 24/7 rotating shifts, including nights, weekends & public holidays

📋 Employment Type: Full-time – dedicated shipment monitoring desk

We are looking for an experienced Supply Chain SOC Specialist to join our Logistics Global Security Operations Centre (GSOC), supporting real-time shipment monitoring and supply chain security operations.

🔹 Key Responsibilities

Monitor active supply chain shipments through approved monitoring platforms, including dashboards, alerts, route status, location updates and tracking-device status

Monitor and follow up on elevated-risk, delayed, overdue and incident-related shipments

Assess and manage security alerts including route deviations, unauthorized/prolonged stops, tracking loss, geofence violations, tamper alerts and cargo-theft indicators

Verify alerts and coordinate with Logistics teams, carriers, drivers, platform support and relevant stakeholders

Escalate suspicious, high-risk or confirmed security incidents in accordance with approved procedures

Support incident response, recovery activities and investigations where required

Maintain accurate SOC logs, trackers and incident records, including escalation details, supporting evidence and case references

Conduct proper shift handovers and provide timely updates, notifications and operational reports

Report platform or communication disruptions and support approved alternate monitoring methods

Identify recurring risks, trends and opportunities for process improvement

🔹 Requirements

Diploma or Degree in Security, Logistics, Supply Chain, Business or a related discipline

Minimum 5 years of experience in SOC/GSOC, Supply Chain Security, Logistics, Transportation, Control Tower, Incident Management or Command Centre operations

Strong analytical, problem-solving and decision-making skills

Experience managing incidents, escalations and stakeholder communications

Able to work independently in a fast-paced operational environment

Strong verbal and written communication skills

Proficient in Microsoft Office applications

Able to work in a 24/7 rotating shift environment

⭐ Preferred Qualifications

Experience with shipment monitoring, GPS tracking, telematics or supply chain visibility platforms such as Overhaul

Experience supporting high-value or high-risk cargo movements

Experience in regional or global operations centres

Sound understanding of transportation, logistics and supply chain operations

🛡️ Key Competencies

Critical Thinking | Situational Awareness | Risk Assessment | Incident Management | Stakeholder Management | Communication | Attention to Detail | Multitasking | Teamwork | Composure Under Pressure

Join our professional Logistics GSOC team and play a key role in monitoring and protecting critical supply chain movements.

Thank you 🙏🏻

T&Cs Apply