Business Analyst

Our client, one of Asia-Pacific’s leading organizations is looking for:

Business Analyst

Responsibilities

Define and validate business problems, outcomes, scope and success measures.

Analyse current-state and future-state business processes, user journeys and operational workflows.

Facilitate workshops, interviews and stakeholder discussions to gather requirements and align expectations.

Elicit, analyse and document business, functional, non-functional, integration, data and operational requirements.

Translate requirements into user stories, acceptance criteria, business rules and process flows.

Manage requirements traceability and support scope, dependency and change management.

Work closely with Product Managers to prioritise backlogs based on user value, risk and delivery considerations.

Collaborate with engineers, architects and designers to shape practical and scalable solutions.

Support testing activities by defining acceptance criteria and validating delivered features against business requirements.

Support release readiness, operational handover and continuous improvement initiatives.

Participate in incident triage, stakeholder communications and post-incident reviews where required.

Contribute to the design and delivery of AI-enabled capabilities that help agencies create security plans, understand assurance findings, prioritise remediation and maintain continuous assurance.

You will also collaborate closely with other members of the cross-functional team:

Work with users and stakeholders to understand pain points, identify opportunities for improvement and validate proposed solutions.

Work with Product Managers to shape product strategy, prioritise requirements and refine backlog items.

Work with designers to improve service journeys and user experience.

Work with software engineers and architects to understand technical constraints, solution options and delivery trade-offs.

Work with DevOps practitioners and operations teams to understand deployment, operational and support requirements.

Work with Scrum Masters and delivery leads to support Agile planning and execution

Requirements

Excellent communication, facilitation and stakeholder management abilities.

Ability to navigate both business and technical discussions effectively.

Experience gathering, analysing and documenting business requirements.

Experience facilitating workshops and working with diverse stakeholder groups.

Experience translating requirements into user stories, acceptance criteria and process models.

Experience working within Agile software delivery environments such as Scrum or Kanban.

Understanding of software development lifecycles, testing practices and release processes.

Ability to understand enterprise technical concepts such as APIs, integrations, cloud services, identity management and data flows.

Strong attention to detail, organisational skills and ability to manage competing priorities.

Experience in government, regulated environments, SaaS platforms or GRC-related domains will be an advantage.

Experience with ServiceNow or similar enterprise workflow platforms will be an advantage.

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Interested applicants can also email CV at jagveer@nsearchglobal.com (for faster processing, please state the exact job / position title applied “Business Analyst"

Only shortlisted candidates will be notified.

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EA License Number: 10C3636

EA Personnel Name: Jagveer Singh Arora

EA Personnel Registration Number: R22109615

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