HR Officer, People Experience (1 year contract)

Job Purpose

As a HR officer, People Experience, you will support the recruitment pre-onboarding and ensuring a smooth employee experience throughout the employment lifecycle and oversee day to day People Experience operations.

Responsibilities

Manage and execute pre-onboarding and Day 1 onboarding activities, ensuring all requirements are completed accurately and on time.

Facilitate Day 1 briefings for new hires, providing guidance on HR processes, company policies and available employee support channels.

Process and administer Work Permit/Pass applications, renewals, transfers and cancellations, ensuring compliance with regulatory requirements.

Maintain employee documentation and HR records, ensuring timely completion, accuracy and compliance.

Handle employee lifecycle activities, including transfers, contract extensions, employment changes and offboarding.

Track outstanding cases and follow up with relevant stakeholders to ensure timely resolution.

Liaise with internal and external stakeholders on HR operational matters and employee-related enquiries.

Guide and support employees on HR processes, system transactions and day-to-day enquiries.

Review and maintain data accuracy and compliance with established HR policies and processes.

Support and contribute to process improvements, system enhancements and HR projects.

Perform other HR operational duties and ad hoc assignments as required.

Qualifications & WorkExperience

·        Diploma in Human Resource Management, Business Administration or a relateddiscipline.

·        Preferably at least 2  years of experience in HR Operations, Shared Services or HR Administration.

·        Fresh graduates with relevant internship experience in Human Resources are welcome to apply.

Skills

Technicalskills include:

·        Experience in onboarding, employee lifecycle management and HR system transactions.

·        Hands-on experience in Work Permit/Employment Pass administration and compliance matters will be anadvantage.

·        Familiarity with HRIS systems (e.g.SuccessFactors) and Microsoft Office applications.

Generic skills include:

·        Strong attention to detail with the ability to handle confidential information accurately.

·        Good interpersonal and communication skills, with the ability to liaise effectively with employees and stakeholders.

·        Able to manage multiple tasks, prioritise workload and meet timelines in a fast-paced environment.

·        Proactive, customer-oriented andservice-focused mindset.

SMRT Corporation Ltd (SMRT) is a public transport services provider.Our primary business is to manage and operate train services on the North-SouthLine, the East-West Line, the Circle Line, the new Thomson East-Coast Line andthe Bukit Panjang Light Rail Transit. This is complemented by our bus, taxi and private hire vehicle services.