ADMIN

Job Description

We are looking for a responsible and motivated Admin Assistant / Marketing Assistant to support our daily office administration, customer enquiries, and marketing activities.

Key Responsibilities:

Handle daily administrative duties, filing, documentation and data entry.

Prepare quotations, invoices, purchase orders and other company documents.

Answer phone calls, WhatsApp messages and customer enquiries.

Coordinate appointments, schedules and service jobs with customers and technicians.

Maintain proper records of customers, suppliers, invoices and payments.

Assist with Facebook, Instagram, Google Business Profile, Carousell and other online marketing platforms.

Create and upload basic promotional posts, advertisements and service information.

Respond to online enquiries and follow up with potential customers.

Assist in preparing marketing materials and promotional campaigns.

Update company service listings, photos and information online.

Provide general support to management and the operations team.

Perform other administrative duties assigned by management.

Requirements

Minimum Secondary / Nitec / Diploma or equivalent qualification.

Basic knowledge of Microsoft Word, Excel, email and office applications.

Good communication and customer service skills.

Able to communicate in English.

Experience in administration, customer service or digital marketing is an advantage.

Familiarity with Facebook, Instagram, Google Business Profile, Carousell or similar platforms is preferred.

Able to work independently and as part of a team.

Responsible, organised and willing to learn.

Good time-management and follow-up skills.

Preferred Skills: Administration • Customer Service • Microsoft Office • Data Entry • Social Media Marketing • Digital Marketing • Online Advertising • Sales Support • Documentation • Communication