SERVICE CREW

Job Summary

Deliver exceptional dining experiences to guests through attentive service, product knowledge, and genuine hospitality. You are the face of our brand and key to customer satisfaction.

Location: Far East Square Near Telok Ayer / Chinatown MRT

AM: 10am to 6pm

PM: 5pm to 3am

(inclusive 1 hour break)

6 Days work week

Responsibilities

Greet and seat guests professionally to create a welcoming atmosphere

Present menus and explain daily specials clearly to assist guest choices

Take accurate food and beverage orders using POS systems to ensure correct processing

Serve food and drinks following established service standards to maintain quality

Handle guest inquiries, feedback, and complaints professionally to resolve issues promptly

Process payments accurately while maintaining cash handling integrity

Maintain cleanliness of dining areas, table settings, and service stations to uphold hygiene standards

Upsell menu items and promote ongoing promotions to increase sales

Preferred competencies and qualifications

Prior food and beverage service experience to support effective guest interactions

Pleasant personality with strong communication skills to engage guests positively

Basic English (& Mandarin) proficiency to communicate effectively with guests and team members

Ability to work flexible shifts, including weekends and public holidays, to meet business needs

Physical fitness and stamina to stand and walk throughout shifts

Customer-focused attitude and teamwork spirit to contribute to a positive work environment

What We Offer: Staff meals and uniform provided Flexible scheduling for part-time roles Progression to Senior Service or Supervisor roles