Insomniac - Escape Halloween 2026 Seasonal Brand Ambassador / Production Assistant

Job Summary: WHO ARE YOU? Do you enjoy dance music? Do you excel in fast paced, creative environments? Then you’re in luck! We are looking for a highly motivated self-starter who embodies both a passion for dance culture as well as creating memorable experiences. Is this you? Read on… WHO ARE WE? Insomniac produces some of the most innovative, immersive music festivals and events in the world. Enhanced by state-of-the-art lighting, pyrotechnics and sound design, large-scale art installations, theatrical performers and next generation special effects, our events captivate the senses and inspire a unique level of fan interaction. The quality of the Headliner experience is our top priority. Insomniac produces 10,000 concerts, club nights and festivals for seven million attendees annually across the globe. Since its inception, Insomniac’s events have taken place in 13 countries across five continents. The company’s premiere annual event, Electric Daisy Carnival Las Vegas, is the world’s largest dance music festival and attracts more than 525,000 fans over three days. The company was founded by Pasquale Rotella and has been based in Los Angeles since it was formed in 1993. THE ROLE The Brand Ambassador / Production Assistant will support the Escape Halloween operation. This is not a remote position. RESPONSIBILITIES Engage with headliners and encourage participation in activation experiences Represent your assigned activation with enthusiasm, professionalism, and brand alignment Provide clear instructions to headliners on how to participate in activations and experiences Maintain a positive and inclusive atmosphere that reflects Insomniac's culture and values Monitor and manage headliner flow to ensure entrances and exits remain clear at all times Support capacity control by tracking and regulating the number of participants within the activation space Communicate proactively with team leads regarding crowd levels, safety concerns, or operational needs Assist in maintaining an organized and accessible environment for all headliners Assist with basic troubleshooting or escalate issues to the appropriate lead or technical team Provide general event information or direct headliners to appropriate resources Support setup, maintenance, and breakdown of activation areas as needed QUALIFICATIONS 1+ year(s) minimum festival, concert, tour, or production experience Must be highly motivated and possess interpersonal communication skills Working knowledge of web and mobile technologies as well as two-way radio Must possess working mobile device, preferably smart phone Must be able to lift and move objects weighing 50lbs or more Ability to move, lift, stand, and work for extended periods of 10-14 hours WORK ENVIRONMENT Must be able to tolerate loud noise levels & busy environments May work in drastic temperature climates Must be willing to work during evening and weekend hours and travel to events, as required, to meet deadlines Applicants for employment in the U.S. must possess work authorization, which does not require sponsorship by Insomniac for a visa. EQUAL EMPLOYMENT OPPORTUNITY We aspire to build teams that reflect and support the fans and artists we serve. Every day we aim to promote environments where everyone can be themselves, contribute fully, and thrive within our company and at our events. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. Insomniac strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, intersectionality, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation. We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas. We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Insomniac will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Insomniac also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Insomniac will also provide reasonable religious accommodations on a case-by-case basis. HIRING PRACTICES The preceding job description has been designed to indicat