Account Executive, SMB Outbound

The Company PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers. We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities. Job Summary: Every new SMB merchant we bring on is a small business getting a better way to get paid and grow. As an Account Executive, SMB Outbound, you'll acquire new-logo merchants — including winback business — from partner platforms, working a mix of DBM, partner-generated and AI-self-prospected leads. It's a fast-paced, high-volume acquisition role: qualify quickly, present a clear value proposition, and hand off a well-onboarded merchant to the Account Management team. Job Description: Essential Responsibilities: Engage and collaborate with the immediate team. Contribute to solutions and suggest efficiencies. Exercise judgment on issues of importance. Acquire, manage, and expand relationships with small and medium-sized merchants. Prioritize work and ensure task completion guided by policies and procedures. Minimum Qualifications: 1+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience. Additional Responsibilities & Preferred Qualifications: What You'll Do Qualify partner-sourced and AI-qualified leads, prioritising outreach against defined policies and procedures. Present standard onboarding and value propositions to merchants operating on partner platforms. Handle routine objections, close the right opportunities, and support a smooth path to PayPal acceptance. Keep accurate activity, pipeline and next-step records, and hand newly acquired merchants to AM1 or AM2 with complete context. What You'll Bring — Minimum Qualifications 3+ years of relevant experience and a Bachelor's degree, or an equivalent combination of education and experience. Core Capabilities We're Looking For Skilled at qualifying a lead quickly, asking focused questions, spotting fit, and advancing the right opportunities efficiently. A clear, confident communicator who explains value in terms that land with the merchant and handles common objections calmly. Disciplined about pipeline hygiene, accurate stages, next actions and follow-up cadence, even across a high-volume funnel. A good handoff partner who works within playbooks, asks for help appropriately, and transfers complete context to Account Management. Nice to Have — Preferred Qualifications Experience in sales, customer acquisition, inside sales or a comparable customer-facing environment. Subsidiary: PayPal Travel Percent: 0 PayPal does not charge candidates any fees for courses, applications, resume reviews, interviews, background checks, or onboarding. When making an application directly, we will never ask you to share passwords, one-time passcodes (OTP), or verification codes. Any such request is a red flag and likely part of a scam. All communication regarding your application will come from official PayPal email domains. If you suspect fraudulent activity, please report it immediately. To learn more about how to identify and avoid recruitment fraud please visit For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations. Our Benefits: At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset-you. That’s why we offer comprehensive, choice-based programs, to support all aspects of personal wellbeing—physical, emotional, and financial—delivering meaningful value where it matters most. We strive to create a flexible, balanced work culture with a holistic approach to benefits, including generous paid time off, healthcare coverage for you and your family, and resources to create financial se