Operations Support Specialist - Berlin Ophthalmology

Building Name: UVMMC

• Ophthalmology Berlin Location Address: 58 East View Lane, Berlin Vermont Regular Department: Eye Center
• Central Vermont Full Time Standard Hours: 40 Biweekly Scheduled Hours: Shift: Day Primary Shift:
• Weekend Needs: None Salary Range: Min $25.04 Mid $30.76 Max $36.48 Recruiter: Naomi Kpesse JOB DESCRIPTION: The Operations Support Specialist (OSS) is a lead position and an integral part of the patient experience and a key contributor to delivering high quality customer service to our patients and visitors. The OSS acts as the lead by assisting the Practice Supervisor in coordinating work activities, resolving problems, training, orientation, and contributes to performance evaluations of the support staff. Makes suggestions and participates in process improvements in support of achieving the established Medical Group performance expectations. This position functions as part of the site-based leadership team in support of, and responsible for all clinic operations. EDUCATION: Associates Degree in Business or related field is preferred or equivalent combination of education and experience is necessary. EXPERIENCE: Minimum of one year of experience in a relevant healthcare setting. This is a bargaining union position. The University of Vermont Medical Center is committed to being a national model for the delivery of high-quality academic health care for a rural region. The University of Vermont Medical Center will continue to ensure that individuals are employed, and that employees are treated during candidacy and employment, without regard to their sex, gender identity or expression, ancestry, place of birth, HIV status, marital status, age, language, socioeconomic status, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected veteran status or obligation for service in the armed forces, or any other characteristic protected by law in all employment practices as follows: Employment decisions at The University of Vermont Medical Center are based on legitimate job-related criteria. All personnel actions or programs that affect qualified individuals, such as employment, upgrading, demotion, transfer, recruitment, advertising, termination, rate of pay or other forms of compensation, and selection for training, are made without discrimination based upon the individual’s sex, gender identity or expression, ancestry, place of birth, HIV status, marital status, age, language, socioeconomic status, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected veteran status or obligation for service in the armed forces, or any other characteristic protected by law. UVMHealth.org/MedCenter The UVM Medical Center Blog EEO is the law.