YR23 - Centre Manager | Enrichment Centre |5 Days Include Weekend

Centre Manager

Salary: $3500 - $4000

Working hours: Mon, Tue, Fri, Sat n Sun | Off days: Wed-Thu |9am-6pm

Location: Novena, Bukit Panjang and Tampines

Summary:

we take pride in providing top-notch technology education courses to equip every child with programming knowledge and empower them to create change. If you’re keen to be part of a dynamic team in a fast-growing start-up, join our Operations team to be hands-on from day one and work closely with our founding team. This role will expose you to daily operations of managing an ed-tech start-up and facilitate the smooth delivery of our coding programs to students in local and international schools.

Responsibilities & Duties

Be a key player in the customer acquisition team to onboard new parents

Share the vision and recommend suitable coding programs for students

Support customer success initiatives like special programmes or competitions, or community events like fireside chats for customer engagement

Maintain customer relationships and build a strong community. Act as parents’ advocate and manage relationships with them

Plan lead generation events with key partners like Parent Sharings, trial classes and make sure payment for classes are received

Work with the teaching team to assess the students and follow up with parents for conversion

Responsible for handling general administrative duties, e.g. sending out onboarding emails, data entry, sorting out data and research

Ensure that all customer information is properly documented and updated in our CRM system

Relationship manager for our community, continue to track the progress of students and maintain relationships with parents

WhatsApp me your resume for quicker processing! ☺️

WhatsApp: (Shiro)

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