Sales Executive

Job Description

The Sales Executive is responsible for identifying new business opportunities, generating leads, and securing new cleaning service contracts for the company. This role focuses on expanding the company's client base through proactive sales efforts and building relationships with potential customers.

Key Responsibilities:

Sales Development

Identify and approach potential clients within assigned territories or market segments

Conduct cold calls and follow up on leads to secure appointments

Prepare and present comprehensive service proposals and quotations

Respond to tenders and requests for quotations within required timeframes

Negotiate contract terms within company guidelines

Client Relationship Management

Conduct site surveys to assess client requirements

Build and maintain positive relationships with prospective and existing clients

Address client inquiries and concerns promptly and professionally

Collaborate with operations team to ensure smooth service delivery

Collect client feedback and communicate to relevant departments

May require occasional evening or weekend work for client meetings

Market Research & Analysis

Monitor market trends and competitor activities

Identify new market opportunities and potential service offerings

Gather intelligence on pricing trends and customer preferences

Contribute to the development of sales strategies and approaches

Administrative Duties

Maintain accurate records in the company’s system

Prepare weekly and monthly sales activity reports

Document client requirements and contract specifications

Manage sales-related documentation and filing systems

Track and report on sales pipeline and conversion rates

Professional Development

Stay updated on industry developments and cleaning technologies

Participate in sales training and professional development activities

Contribute to team meetings and knowledge sharing

Job Requirement:

Essential Qualifications:

Diploma or higher in Business, Marketing, Sales, or related field

Experience in sales, preferably in facilities management, cleaning services, or a related service industry.

Proficient in Microsoft Office suite

Excellent written and spoken English; Mandarin or other languages are an advantage for client engagement.

Valid driving license will be preferred

Preferred Experience:

Previous experience in B2B sales

Familiarity with the cleaning industry, facility management or hospitality industry

Experience with quotation preparation, submission and pitching

Track record of achieving sales targets

Key Competencies:

Self-motivation and results orientation

Strong interpersonal, communication and presentation skills

Ability to understand client needs and propose appropriate solutions

Meticulous and strong time management skills

Resilience and positive attitude in handling rejections

Ability to work independently and as part of a team