Key Account Manager (New Business + Portfolio) — Fully Remote

About Us

We help interior design and renovation firms in Singapore grow — through lead generation, branding, and marketing programmes that bring them qualified homeowners and stronger market positioning. Our clients don't just buy a service from us once; they grow with us across tiers as their firms scale. That only works when someone closes the right clients — and then owns the relationship after the first close.

That someone is you.

About the Role

This is a fully remote role. You'll work from wherever you work best — no daily commute, no office face-time. What matters is that your clients feel looked after and your accounts grow. You'll meet clients over video calls (with the occasional in-person session if a key relationship calls for it), and stay connected to the team through our daily rhythms online.

This is a closing role first, a relationship role always. You'll start by building your own book of business: running sales conversations with interior design firms, diagnosing where their business is stuck, and closing them into the right programme. Every deal you close becomes an account you own — and from there, your job is to make each relationship deeper, longer, and more valuable over time.

The more you close early on, the bigger the portfolio you manage — and the more your recurring income compounds through renewals, tier upgrades, and referrals. You are the person our clients trust from the very first call, the one who checks in before they have to ask, and the reason they sign, renew, upgrade, and refer.

What You'll Do

Run discovery and sales calls with interior design and renovation firms — diagnosing their growth bottlenecks and closing them into the programme that fits

Manage your own sales pipeline end to end: qualification, follow-ups, objection handling, and closing, with clear monthly targets

Own every account you close as their primary point of contact and trusted advisor

Run regular check-ins and performance reviews with clients — walking them through their results, diagnosing bottlenecks, and recommending next steps

Drive renewals by ensuring clients see and understand the value they're getting throughout the programme, not just at renewal time

Identify and develop expansion opportunities — helping clients climb to higher programme tiers when their business is ready for it

Generate referrals naturally by building the kind of relationship people recommend to their peers

Work with our internal teams to resolve client issues quickly and keep promises made during the sales process

Maintain accurate account records, follow-up rhythms, and relationship health tracking in our CRM

Who You Are

2+ years in B2B sales, account management, or client success — with a track record of hitting sales targets and closing deals

A closer who thinks long-term: you know how to drive a deal to a decision, but you close clients you can grow, not just deals you can win

A natural relationship builder — the close is the start of the relationship, not the end of it

Consistent with follow-through: you do what you say, on time, every time

A clear communicator who can explain performance data and business concepts simply, in person and in writing

Commercially sharp — you can spot an upsell or referral opportunity without making the client feel sold to

Organised and self-directed: you manage your own portfolio, pipeline of renewals, and follow-up cadence

Proven ability to work independently in a remote setup — you stay responsive, structured, and visible without anyone looking over your shoulder

Bonus: experience in or exposure to the interior design, renovation, real estate, or home services industry

Why Join Us

100% remote — you're measured on client outcomes, not hours at a desk

Base salary + commissions on every deal you close, plus recurring incentives on retention, renewals, and account growth — your income compounds as your portfolio grows

Build your own book of business from day one, backed by proven sales scripts, frameworks, and playbooks — you close it, you keep it, you grow it

Clear frameworks, playbooks, and training on how we sell, manage, and grow accounts

A front-row seat to how design and renovation businesses in Singapore scale

To Apply

Reach out directly to our Founder, Shawn:

WhatsApp: +65 8364 6537

Only candidates who reach out via WhatsApp will be contacted — a short intro message telling us who you are and why this role fits you is all it takes to start the conversation.