IT Support Specialist (M365, Administration)

Experience in supporting a user size of >100 users

Proficient in Microsoft 365 (M365) administration, including user management, Intune device management, and security configuration

Stable work environment

about the company

Our client is seeking an  IT Support Specialist (M365, Administration)  to provide dedicated end-user and infrastructure support across the organization. This role is responsible for overseeing  Microsoft 365  administration, endpoint device management, and general operations for over 100 users.

about the job

Design, implement, and manage Microsoft 365 solutions, ensuring system availability, reliability, and optimal performance.

Monitor system health, perform performance testing, and manage backups/restores.

Conduct annual hardware refreshes for endpoint devices (Windows, Android, iOS) and network equipment.

Provide onboarding/offboarding support, troubleshoot issues onsite and offsite (including vessel support), and document system configurations, processes, and user guides.

Maintain IT hardware/software inventory and execute daily, monthly, and annual operational checklists.

Work closely with internal stakeholders to enhance user experience, with international travel as necessary to support vessels when vendor resolution fails.

skills and experience required

3 years of experience providing L1 support in mid to large enterprises with a user base of over 100 employees.

Hands-on experience as a Global Admin for Microsoft 365  or expertise in key modules such as user administration, Intune management, and security configuration.

Managing and troubleshooting endpoint devices, including Windows OS, Android, and iOS.

what's the offer

This a permanent opportunity for an  IT Support Specialist (M365, Administration)  will pay a salary range of  $4,000 - $ 5,000  plus benefits.

To apply online please use the 'apply' function, alternatively you can reach me at (EA: 94C3609 / R22109942)