Clinic Assistant

Clinic Assistant (Primary Care / GP Clinic)

Location: Singapore

Employment Type: Full-Time

Working Hours: 44 hours per week (including evenings/weekends on roster basis)

Salary: SGD $2,000 – $3,000 (commensurate with experience)

Job Overview

We are looking for a responsible and service-oriented Clinic Assistant to support the daily operations of our medical clinic. The role involves patient registration, assisting doctors during consultations, and ensuring smooth clinic workflow while delivering a high standard of patient care.

Key Responsibilities

Patient Registration & Front Desk

Register patients accurately using clinic management systems

Handle appointment scheduling, walk-ins, and enquiries (phone/WhatsApp)

Process payments and issue invoices/receipts

Clinical Support

Assist doctors during consultations and basic procedures

Prepare treatment rooms, medical instruments, and consumables

Perform basic clinical tasks such as taking height, weight, blood pressure (if trained)

Dispensing & Inventory

Assist in medication dispensing under supervision

Monitor stock levels and expiry dates of medications and consumables

Support stock ordering and inventory control

Administrative Duties

Handle medical reports, referrals, and documentation

Assist with TPA/insurance claims submission (e.g., Fullerton, Alliance, MHC, etc.)

Perform daily closing and basic reconciliation tasks

Patient Experience & Clinic Upkeep

Provide courteous and professional service to patients

Maintain cleanliness and organisation of the clinic at all times

Adhere to clinic SOPs and MOH/HCSA guidelines

Requirements

Minimum GCE ‘N’ / ‘O’ Level / NITEC / Diploma

Prior experience in healthcare or customer service is an advantage (training provided for entry-level candidates)

Comfortable with shift work, including evenings and weekends

Basic computer literacy (e.g., Microsoft Office, clinic systems)

Good communication and interpersonal skills

Able to work in a fast-paced environment

Preferred Attributes

Experience in GP clinic or primary care setting

Familiarity with clinic management systems (e.g., Plato, CMS)

Experience handling TPA/insurance claims

Positive attitude, willingness to learn, and team player

What We Offer

Training provided (no experience candidates welcome)

Opportunities for progression to Senior Clinic Assistant / Clinic Manager

Supportive and team-oriented work environment