Branch Manager

Main Duties & Responsibilities:

Overall responsible and in charge of the branch’s smooth operations. This includes achieving daily branch sales target, meeting all staff (including SM, therapists and CSOs) monthly target, managing of staff’s leave applications approve staff’s OT, staff’s punctuality, staff’s appraisal, planning and updating on roster, update staff on all current promotions, making cold-calls to customers, handling customer’s complaint, staff’s grievances, branch’s cleanliness and etc

To motivate staff in building team work, ensure good communication among staff and foster a positive working environment

To establish good relationship and provide excellent service to customers

Sharing of knowledge to staff, perform staff training and coaching on effective practices regularly in relation to daily operations matter, sales pitch on products and treatments, customer service and etc;

Empower staff to accomplish task and achieve desired goal

Perform any other ad-hoc duties and other matters as assigned by the Company

Requirements

Min. 8 years' experience in the beauty wellness industry with proven track record in sales target

Independent, motivated, optimistic and possess initiative

Highly motivated, sales driven and service oriented

Good interpersonal skills and communication qualities

Team player with ability to cooperate with colleagues and have strong leadership capabilities

Willing to work retail hours (including weekends and public holidays)

Passionate about the beauty and service industry

Attractive package will be offered (including basic salary, commission and incentives)