Operation Executive

Company Overview

Established in 2019 and headquartered in Singapore, SMP Global is a fast-growing multinational logistics provider offering end-to-end freight and supply chain solutions across air, sea, and land. We serve Marine, Offshore, Oil & Gas, Engineering, and Construction sectors.

Job Summary

Responsible for coordinating air and ocean freight shipments, documentation, customer and vendor communication, and cost and operational control. The role works closely with the company’s transport, fleet, warehouse and yard teams to ensure smooth and timely shipment execution.

Responsibilities

Coordinate air and ocean freight shipments from booking through to delivery to ensure timely execution

Monitor shipment schedules, ETD/ETA, cargo status, and delivery arrangements to maintain operational flow

Liaise with customers, shipping lines, airlines, freight forwarders, and vendors to resolve shipment issues and confirm arrangements

Collaborate with internal transport, warehouse, and yard teams to synchronize shipment handling and logistics processes

Prepare and maintain accurate shipping, delivery, POD, and other logistics documents to support shipment tracking and billing

Verify vendor quotations, rates, and invoices to ensure accuracy and compliance with agreements

Monitor freight and operational costs, including additional charges, to identify discrepancies and cost-saving opportunities

Provide timely shipment updates and follow up on operational issues to maintain customer satisfaction and operational efficiency

Prepare logistics reports and escalate issues promptly to relevant stakeholders for resolution

Preferred competencies and qualifications

Relevant qualification in Logistics, Supply Chain, Business, or a related field

Experience in freight or logistics operations to support effective shipment coordination

Proficiency in Microsoft Office, particularly Excel, to manage shipment data and reporting

Ability to manage multiple shipments and priorities effectively in a fast-paced environment

Strong communication, coordination, and organizational skills to facilitate collaboration across teams

Strong attention to detail and cost awareness to ensure accuracy and optimize expenses