Client Service Officer (Contract, Private Bank)
Gefragte Skills
Stellenbeschreibung
Overview:
Responsible to provide first level Digital Platform support by phone and/or e-mail to Clients.
analyze and answer/handle the Client’s enquiry/request, as well as collaborate with colleagues from other units in the Bank who are providing second level support for the Bank Digital Platform.
“First Contact” for Singapore and Hong Kong booked Clients regarding the Bank’s Digital Platform.
Responsibilities
Document and maintain the Client’s enquiries and request received in Bank’s ticketing tool
Subject Matter Expert for specific focus area such as Authentication, Trading, Payments
Strong commitment to quality service and standards
Manage the clearance of Long Form Deficiency, Subscription of documents, Investment related forms.
Support ad hoc duties/requests as assigned by team lead
Requirements
Degree with at least 1-3 years of related Client services experience, ideally in Banking sector
Strong communication talent, ability to manage conflict situation etc
We regret that only shortlisted candidates will be notified.
GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | Charnele Tan I Registration No: R1105360
Quelle: mycareersfuture.gov.sg. Für die Inhalte der Inserate übernehmen wir keine Haftung.
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