IT Executive / Senior IT Executive

About Us

Jestac Pte Ltd is a trusted 3M Authorised Distributor specialising in architectural and interior solutions with over 33 years of experience. We provide high-quality window films, decorative vinyl films, and glass finishes that enhance building performance and maintenance efficiency.

Key Responsibilities

Manage and maintain IT infrastructure including networks, servers, workstations, printers, and connectivity to ensure reliable system performance

Administer Microsoft 365 by managing user accounts, access rights, software licenses, and subscriptions to support secure and efficient operations

Provide timely IT support and troubleshoot hardware, software, network, and system issues to minimize downtime

Deliver technical support for ERP (Microsoft Dynamics 365), troubleshoot system issues, and coordinate enhancements with vendors to optimize ERP functionality

Develop and maintain Power Automate workflows, Power BI dashboards, and Excel reports to improve business process automation and reporting accuracy

Manage IT onboarding and offboarding processes including account provisioning, access setup, and IT asset deployment to ensure smooth transitions

Liaise with third-party IT vendors for technical support, maintenance, procurement, renewals, and service issue resolution to maintain vendor relationships

Maintain accurate records of IT assets, licenses, systems, and configurations, and recommend improvements to enhance IT operations

Collaborate with internal stakeholders to identify and implement opportunities for IT enhancements, automation, and operational improvements

Requirements

Diploma or Degree in Information Technology, Computer Science, or a related discipline.

Minimum 3 years of relevant IT experience.

Hands-on experience managing IT infrastructure, networking, hardware, and software troubleshooting.

Proficiency in Microsoft 365 administration including user account management, access rights, licenses, and subscriptions.

Strong troubleshooting and problem-solving skills with the ability to work independently and manage multiple IT issues.

Experience with ERP systems such as Microsoft Navisions / Dynamics 365 or similar platforms.

Proficiency in Power Automate, Power BI, and Excel for workflow automation, reporting, and data analysis.

Experience managing software licenses, IT vendors, and third-party service providers.