Business Analyst - Card Authorization (Bank, 12 Month Contract) UID2269

Program Management Consultant – Card Authorization TOM and Featurespace Implementation

Location:  Singapore

Role:  12-Month Contract

Role Overview

The Program Manager will lead the end-to-end delivery of multi-stream programs involving  Card Authorization Target Operating Model (TOM)  as well as  Featurespace implementation  for the client.

This role is responsible for:

Being the primary client-facing project management consultant.

Managing cross-functional workstreams across  Visa, the client, and third parties.

Ensuring delivery outcomes align with client objectives.

For the  Featurespace implementation, this on-site role will be responsible for client-facing program orchestration of the  POC and full-scale rollout, owning governance reporting, communication, delivery cadence, and cross-team coordination across  Visa, Featurespace, and third parties.

The role will ensure structured execution, stakeholder alignment, and successful project delivery, enabling the delivery teams to focus on timely and quality outcomes.

Program Leadership & Delivery

The role will oversee  2 key initiatives:

1. Card Authorization TOM

Support the design and rollout of the  Card Authorization TOM  across 4 regional markets:  Malaysia (MY), Thailand (TH), Indonesia (ID), and Vietnam (VN).

Assist in documenting the target state, governance framework, and progress.

Manage weekly cadence with markets on implementation progress of various deliverables.

Coordinate internal briefing and training sessions.

Conduct and manage market readiness checks.

Coordinate inputs across regional markets for quarterly cadence updates.

Track implementation progress, issues, and dependencies; prepare management updates.

May also support  portfolio lending-related initiatives and ad hoc projects.

2. Featurespace Implementation

Lead program orchestration and cross-team coordination of large-scale, multi-phase programs involving  Featurespace deployments, including  POC and full-scale implementation.

Oversee delivery of Featurespace implementations, including  onboarding, configuration, model tuning, and go-live support, in close coordination with the Featurespace Delivery Project Manager.

Own end-to-end program governance, including  scope, milestones, dependencies, risks, and delivery cadence.

Act as the primary client-facing interface and provide a clear escalation and coordination point for queries, clarifications, and follow-ups.

Ensure the client has a predictable engagement rhythm, with an  early emphasis on high-touch engagement followed by optimisation.

Implement program governance frameworks, delivery playbooks, and best practices across  fraud technology initiatives.

Required Qualifications & Experience

8+ years of experience  in consulting and/or project management within  fintech, payments, banking, or financial crime technology.

Proven track record of managing  large, complex, technology-driven programs  involving multiple stakeholders and workstreams.

Good understanding of  fraud, AML, or financial crime ecosystems  within financial institutions.

Exceptional  stakeholder management and executive communication skills.

Experience working with  data-driven or machine-learning platforms  is strongly preferred.

Familiarity with  regulatory and compliance environments across APAC markets.

Strong  analytical mindset  with the ability to connect technical delivery to business outcomes.

PMP, PgMP, SAFe, or Agile certifications  are a plus.

We regret that only shortlisted candidates will be notified.

Interested candidates may apply through the application system. We regret to inform only Shortlisted candidates will be notified.

EA License No. 01C4394 • RCB No. 200007268E •EA Registration • Lim Jia Jie EA Registration No. R22108969

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