Senior Technical Analyst

Note: This role is a 12 months contract role with our MNC Client.

Responsibilities

Provide Level 3 production support for credit card and banking applications, including incident investigation, root cause analysis, and batch recovery activities.

Analyze transaction logs, files, and system outputs to diagnose and resolve production issues.

Develop and implement system enhancements, new functionalities, and regulatory or business-driven changes.

Design, code, test, and deploy online and batch processing solutions.

Support digital banking initiatives involving credit card servicing, loan products, balance transfer services, and customer self-service capabilities.

Perform data mapping, interface analysis, and integration support between host systems and external platforms.

Participate in system testing, UAT support, implementation planning, and production releases.

Collaborate with business users, project managers, developers, and vendor teams to deliver technology solutions.

Prepare technical documentation, effort estimates, impact assessments, and operational procedures.

Support management, compliance initiatives, disaster recovery exercises, and platform upgrades.

Skills/Requirement:

8+ years of experience in banking or financial services technology.

Strong experience in credit card processing systems and card management platforms.

Proven experience in application development, support, and maintenance within IBM Mainframe environments.

Hands-on experience supporting mission-critical banking production systems.

Experience working with regional banking operations and multi-country implementations.

Technical Skills

Mainframe Technologies

COBOL / COBOL II

COBOL-CICS

MVS JCL

IBM Mainframe (IBM 3090 or equivalent environments)

Utilities& Tools

TSO/ISPF

File Aid

Xpediter for COBOL and CICS

Easytrieve

Endevor / Source Tracking Systems (STS)

Operating Systems

OS/390

MVS/ESA

Microsoft Windows

macOS

Databases& File Systems

VSAM

QSAM

Connect: Direct

File Transfer Utilities

Preferred Experience

Credit card issuing and acquiring systems.

Digital banking and mobile banking platforms.

Loan and installment payment products.

Payment processing, Visa and Mastercard compliance projects.

Production support in large-scale banking environments.

Batch processing and settlement systems.

CICS region setup and system administration support.

Interested candidates, who wish to apply for the above position, please send in your resume to kellyitsg@persolapac.com

We regret to inform that only shortlisted candidates will be contacted

PERSOL Singapore Pte Ltd

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EA Reg No: R1551772 (Kankanala Lakshmi Prasanna)

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