Operations Manager

• Oversee the daily operations of the beauty and aesthetics business.
• Manage staff scheduling, performance and service standards.
• Develop and implement operational procedures to improve efficiency and customer experience.
• Monitor sales performance, operating costs and business targets.
• Manage customer relations and handle service-related matters.
• Coordinate staff training and ensure compliance with company procedures.
• Support management in business development, marketing activities and expansion plans.
• Work closely with the management team on manpower planning and operational strategy.

Requirements

• Relevant management or operations experience, preferably in the beauty, aesthetics, wellness or service industry.
• Strong leadership and team management skills.
• Good communication and customer service skills.
• Able to manage daily operations independently and work in a fast-paced environment.
• Strong organisational and problem-solving abilities.