Customer Service & Order Management Executive

🟩 Work Location: Ubi

🟩Salary: up to $3,300

🟩Working hours: 9.30am to 6.30pm Mon to Fri

We are looking for a proactive and bilingual  Customer Care Support  executive to manage customer inquiries and order processing across local and regional markets.

Responsibilities

Coordinate with local and regional customers on inquiries, quotations, order processing, shipment arrangements, and after-sales support

Build and maintain strong relationships with existing customers, proactively identifying and resolving issues in a timely and professional manner

Liaise closely with Germany headquarters on shipment instructions, order updates, and follow-ups

Requirement

GCE 'O' Level or Diploma in any field

Minimum 1 year of experience in customer service, customer support, administration, or related field

Proficient in Microsoft Office applications — Word and Excel

Experience with ERP systems such as Microsoft Dynamics NAV or SAP is an advantage

Able to commence work within short notice

EA License No: 19C9611

EA Personnel Reg No: R1433735 Teng Wei Mun (Celest)