Restaurant Manager - Japanese Restaurant

Company Overview

Les Amis Group operates 31 restaurants across Singapore and multiple overseas locations, offering diverse cuisine styles from fine dining to casual. Known for excellence and teamwork, it is a leading and respected restaurant group with ongoing expansion plans.

Job Summary

Lead and manage restaurant floor operations to deliver exceptional dining experiences, achieve sales targets, and uphold high standards of service, safety, and team performance.

Responsibilities

Deliver high-quality service to ensure excellent dining experiences for all customers in a Japanese restaurant

Operate competently in all floor roles including host, server, and cashier to support smooth restaurant operations

Manage restaurant sales targets and key performance indicators, including controlling food and labour costs

Train, motivate, and assess team members to enhance leadership and performance excellence, serving as a role model

Respond professionally to customer and team member feedback to maintain service quality

Maintain outlet safety, cleanliness, and hygiene standards at all times

Arrange workforce scheduling, manage recruitment and training, and report workforce shortages or excesses to the Area Manager regularly

Provide clear and thorough menu knowledge to team members during training to ensure accurate customer communication

Required competencies and certifications

Diploma/Advanced/Higher/Graduate Diploma in any field

Minimum 3 to 5 years of relevant work experience