Facilities Operations Manager

Lead all operational, contractual, technical and safety aspects of an assigned cluster.

Key Responsibilities

Manage day-to-day IFM operations for assigned camps and facilities.

Lead a team of FM Practitioners.

Lead preventive and corrective maintenance delivery.

Manage emergency incidents and fault recovery activities.

Ensure contractual response and recovery timelines are achieved.

Lead crisis management and operational continuity activities.

Conduct and supervise root cause investigations for system failures and operational incidents.

Oversee asset management, system health monitoring and obsolescence management.

Manage work proposal development and technical submissions.

Coordinate statutory inspections and certifications.

Manage contractors and specialist vendors.

Ensure compliance with company, statutory, quality and safety requirements.

Support facility transition, asset handover and mobilisation activities.

Maintain customer satisfaction and KPI performance.

Requirements

Degree in Engineering, Facilities Management or Building Services.

Minimum 5 years IFM or facilities operations experience.

Experience leading multiple stakeholders and service providers.

Experience handling operational incidents and service recovery.

Experience in Asset Lifecycle Management, Condition assessment programmes, Obsolescence management, Technical proposal preparation as well as Management of maintenance management systems (CMMS).