SHIPPING ASSISTANT

Company Overview

We are freight forwarding and shipping company. We expedite shipments by leveraging customs and shipping knowledge, serving both large and small customers with practical, budget-conscious solutions for timely, cost-effective logistics services.

Job Summary

You will coordinate import shipments, manage shipping documentation, and communicate with teams and customers to ensure timely cargo delivery and compliance with regulations.

Responsibilities

Book and coordinate import shipments to meet customer and regulatory requirements

Prepare and handle shipping documentation and customs import permits accurately

Liaise with operations teams, customers, and transporters to ensure timely cargo collection and delivery

Communicate shipment status updates clearly to customers

Enter and maintain accurate import shipment data in the system

Scan, file, and organize shipment documents systematically

Answer incoming phone calls and respond to general inquiries professionally

Support ad-hoc administrative and logistics tasks as assigned

Preferred competencies and qualifications

GCE ‘O’ Level / ITE or equivalent educational qualification

Proficient in Microsoft Office applications including Word, Excel, and Outlook

Demonstrate initiative and results-oriented work approach

Maintain a positive attitude and willingness to learn

Exhibit meticulousness and ability to work independently