Shipping Executive/Coordinator

Working Hours: 5 days, 8.30am to 5.30pm (Mon-Fri)

Location: Tanjong Pagar, near the MRT Station

Position: Shipping Executive

Minimum 3 years of customer service or operational experience in logistics, freight forwarding, or shipping (Air/Sea import & export).

Position: Shipping Coordinator

Experience: Candidates without prior experience are welcome to apply, provided they possess baseline industry/shipping knowledge (e.g., relevant diploma, certification, or familiarity with shipping documentation).

Key responsibilities:

Shipment Operations:

Manage end-to-end Air & Sea import/export operations (FCL/LCL), including carrier bookings, cargo tracking, and site delivery arrangements.

Customs & Documentation:

Prepare, audit, and issue critical shipping documentation—including Notices of Arrival (NOA), Delivery Orders (DO), Bills of Lading (HBL/MBL), Air Waybills (HAWB/MAWB), commercial invoices, packing lists, and trade permits.

Oversee smooth Singapore Customs clearance for both import and export cargo.

Client & Vendor Liaison:

Act as the primary point of contact for clients, ocean carriers, airlines, hauliers, and customs brokers to ensure smooth cargo clearance and provide timely updates.

Quotations & Billing:

Calculate shipping costs, issue timely customer invoices, verify vendor rate sheets, and prepare competitive shipping quotes for client inquiries.

Problem Resolution:

Resolve operational delays, shipment discrepancies, or customs holds efficiently.

Regulatory Compliance:

Ensure full compliance with Singapore Customs rules, international trade safety regulations, and internal company operating standards.

Requirements

1. Immediate start is preferred.

2. Industry Knowledge: Good understanding of shipment coordination, freight documentation, Incoterms, and basic customs procedures.

3. Language Proficiency: Fluent in English (Mandarin/Japanese is an advantage for effectively communicating with Mandarin/Japanese-speaking clients.).

4. Core Skills: Strong communication, multi-tasking, and follow-up skills in a fast-paced environment.

5. Technical Skills: Proficient in MS Office (Excel, Word).

6. Education: Diploma/Degree in Logistics, Supply Chain, or Business preferred.

7. Attitude: Responsible, independent, and a strong team player.