Community Outreach Executive

Department: SG Cares VC @ Yishun

Employment Type: Full-time Contract (1 Year)

Duties and Responsibilities:

Volunteer management: Provide support across recruitment, engagement, retention, and recognition of volunteers in Yishun Town.

Outreach and promotion: Promote volunteerism and foster meaningful engagement with diverse stakeholders.

Partnership facilitation: Strengthen collaborations between community partners to address the needs of Yishun Town.

Capability building: Support community partners in enhancing their volunteer management capabilities by offering guidance and sharing development resources.

Event support: Assist with administration, manpower coordination, public speaking, and logistics for events.

Digital platforms and database management: Maintain online platforms for community outreach programmes, manage the volunteer management system database, perform administrative data entry, and ensure records are accurate and up to date.

Ad hoc duties: Undertake any other responsibilities assigned by the parent organisation.

Weekend availability: Able to work on weekends on an ad hoc basis.

Skills

Administration and Documentation

Communication

Volunteer Management, Development and Coordination

Volunteer Engagement and Retention

Interpersonal Skills

Partnership Development

Team Player

Stakeholder Engagement

Able to work independently

Community Development

Strategic Thinking

Qualifications

Bachelor’s degree in any discipline

At least 1 year of relevant experience in volunteer management, preferably within the community and social service sector

Meticulous administration skills with strong written and verbal communication abilities

Bilingual in Communication

Excellent people skills and high emotional quotient (EQ)

Ability to collaborate effectively with internal teams and external partners to ensure smooth coordination and successful execution of volunteer programmes and events

Ability to plan, execute, and oversee events and engagement activities

Creative problem‑solving abilities

Flexibility to adapt to changing circumstances

Proficiency in Google Workspace and Microsoft Office Suite

Comfortable with public speaking