Quality & Compliance Executive (Early Childhood / 5 days / East) [EL]

Quality Assurance & Regulatory Compliance

Lead quality assurance and regulatory compliance reviews across assigned early childhood centres.

Assess centre operations against applicable regulatory requirements, internal standards, policies and quality frameworks.

Conduct audits focusing on regulatory compliance, operational processes, procedures and identified high-risk areas.

Analyse audit findings and identify systemic or recurring areas requiring improvement.

Provide recommendations and support improvement initiatives aimed at strengthening service quality and operational standards.

Monitor adherence to corporate standards, guidelines and identity requirements across centres.

Escalate material compliance, quality and operational risks to management with appropriate follow-up recommendations.

Licensing & SPARK

Maintain up-to-date working knowledge of applicable regulatory requirements, including the Early Childhood Development Centres Act and relevant licensing requirements.

Monitor centre readiness and compliance against applicable SPARK QRS-U standards.

Conduct assessments to identify gaps against licensing and quality requirements.

Work with Centre Leaders and relevant stakeholders to develop structured action plans to address identified gaps.

Monitor progress and provide follow-up to ensure agreed actions are completed within the required timelines.

Policies, Procedures & Corrective Actions

Oversee the implementation and monitoring of corrective action plans arising from audits, compliance reviews and quality assessments.

Work closely with Centre Principals, Supervisors and relevant teams to monitor completion of corrective actions.

Evaluate the effectiveness of corrective measures and recommend additional actions where required.

Monitor the consistent implementation of policies, procedures and operational standards across centres.

Support centre teams in improving operational effectiveness while maintaining required quality and compliance standards.

Provide management with regular updates on key findings, outstanding actions, recurring issues and areas requiring attention.

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