Retail Area Manager

Primary Role

Oversee the assigned retail store daily operations to ensure efficiency, quality, service standards and cost-effective management of resources

To create, update and audit the retail store SOP and ensure that the SOP is observed consistently by the team

Provide necessary guidance & consultation on incoming stocks and conduct regular stock check to ensure the consistency of all products

Manage, groom and motivate the team to foster continuous improvement - To assist in staff recruitment selection, on job training, performance management & disciplinary/dismissal issues as required

Oversee the planning of duty rosters and ensure prudence - Ensure strict adherence to local regulations and labour laws

Conduct frequent staff performance appraisal exercise when necessary

Assist in new stores set ups, including planning of the new stall layout and equipment purchase

Analyse and propose sales & promotional strategies to achieve higher revenue

Assist to plan, formulate and/or review new products and/or selling price from time to time

Secondary Role

· Maintaining a full set of accounts with banks, payables, joint ventures, properties, projects and consolidated financial reporting.

· Liaise with bankers, auditors, tax agents, corporate secretary and other external parties

· Monitoring budget, cash flow, foreign exchange and projections.

· Prepare monthly and annual financial statements of the companies in the Family Office including management reporting.

· Maintain filing and record keeping of manual and electronic documents which should be efficient, intuitive, logical, secure, and user friendly.

· Implementing and maintaining standard procedures /administrative processes.

· Liaise with service providers on office administrative and/or maintenance matters.

· Perform other ad-hoc duties assigned by the Family Office management.